Terms & Conditions
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We gladly accept Visa, Master Card, Discover, American Express, Personal checks,
and purchase orders on established accounts. You are invited to establish an
account in the name of your team school or group. Credit will only be extended
to high school teams with a purchase order or requisition on file. Our terms
are net 30 days after invoice date. A late payment finance charge of 1.5% per
month will be charged on past due accounts. Customers will be responsible for
all charges associated with collections. A $40.00 fee will be charged to all
returned checks. We charge your card when the order is placed.
Our internet low price guarantee assures you that
you are getting a competitive, low price. If you find a price lower than ours
on the Internet, and you meet the eligibility requirements listed below, you
may qualify for a price match.
Price match conditions:
Price match requests must be submitted before the date of purchase at
Price match must be for identical product and service.
Price match applies to internet orders and internet retailers only.
The internet retailer must have the identical product in-stock and priced
The pricing must be the internet retailers’ verifiable advertised price - Price
'quotes' will not be accepted.
The internet retailer must be a qualified dealer listed on the manufacturer's
Prices are compared by item and include the product price, applicable taxes,
plus shipping & handling charges when calculating the competitor's total
Price guarantee does not apply when you use coupons, promotional offers, or
receive other special pricing on the order.
Price guarantee excludes closeout specials, auction items, clearance items,
refurbished or used products, special orders, products subject to a no return
policy and incorrect pricing that is the result of a typographical error or
Price guarantee is subject to change at any time.
All items are FOB Bellevue, WA or FOB Origin for drop shipments made directly
from manufacturers. All purchases made from this website are made pursuant to a
shipment contract. As a result, risk of loss for items purchased from this
website pass to you the consumer upon delivery of the items to the carrier. You
are responsible for filing any claims with carriers for damaged and/or lost
shipments. Some items ship directly from the manufacturer in which case
shipping charges may be calculated based on manufacturers location.
|Up to $75.00
|$75.01 - $100
|$100.01 - $150
|$150.01 - $200
|$200.01 - $250
|$250.01 - $300
|$300.01 - $350
|$350.01 - $400
|$400.01 - $450
|$450.01 - $500
|$500.01 - $550
|$550.01 - $600
|$600.01 - $650
|$650.01 - $700
|$700.01 - $750
|$750.01 - $800
|$800.01 - $850
|$850.01 - $900
|$900.01 - $1000
Rates apply to regular UPS ground or USPS shipments within the continental
United States - Shipments to Alaska and Hawaii may require additional shipping
fees. Additional shipping charges will be applied for heavy items (pool
equipment, fins & other training equipment) and destinations outside the
continental United States.
Customers will be responsible for
additional shipping charges and will be contacted by Sylvia's Swimwear customer
service for approval prior to shipment.
Expedited shipping (UPS Next Day & UPS Second Day) is a premium service
where prices may vary. Customers will be contacted by Sylvia’s Swimwear
customer service to approve additional shipping charges prior to shipment.
We do not ship product outside the U.S. or its territories. We can ship to the
48 contiguous states, APO, FPO, Alaska, Hawaii, Guam, Puerto Rico, and the
Virgin Islands. A physical address is required for all shipments sent via UPS.
All orders shipped to PO Boxes are sent via USPS.
Free shipping, if available, excludes clearance, oversized, heavier items, and
service to AK and HI. If you order items with different shipping availability
dates, each item will ship as soon as it becomes available. In the event that
your order was shipped under any promotional offer, but returns were made which
changed your qualification for such offer, the appropriate fees will be
deducted from your refund.
- Place at least $100 of eligible products in your shopping cart to receive FREE Super Saver Shipping.
- Ship your items to a single continental U.S. address. (Excludes Alaska, Hawaii, & Puerto Rico)
- Typical delivery time for individual orders is 5-10 business days. My Teams™ orders typically ship 3-6 weeks from the “Order Deadline” date listed for the team.
FREE Super Saver Shipping - The Fine Print
- All online orders over $100 pre-tax will calculate as a FREE Super Saver Shipping at checkout, however, ineligible orders will have shipping charges added after your order is placed.
- Free Super Saver Shipping is only available for online orders only and is not available on in-store, mail, call or fax in orders. Team, group or bulk orders, large quantity/multiple box orders, oversized, and/or heavy items may have additional shipping charges associated with them.
- If you qualify for FREE Super Saver Shipping but your order also contains one or more ineligible items, you'll be charged shipping fees for those ineligible items.
- FREE Super Saver Shipping orders ship when all items ordered become available to ship.
- Canceling items, combining orders, changing your shipping address, or requesting expedited shipping might affect your order's eligibility for Super Saver Shipping.
- Excludes all Deck Equipment items and items marked as a “Heavy Item” in product descriptions
- Applies to U.S. delivery addresses in the 48 continental states only.
- Weekend delivery is not available.
- Some special product, order, or handling fees may still apply.
- May be used in conjunction with a promotional code. The qualifying amount is the total amount of the products purchased before the promotional code is applied.
- You will not receive FREE Super Saver Shipping on your order if any eligible items are canceled, bringing the total below $100.
- We reserve the right to change or discontinue FREE Super Saver Shipping at any time.
Most in-stock orders are shipped within two business days and customers can
expect delivery of orders within seven business days depending upon their
proximity to the shipping point. However, not all of the items listed on our
site are available for immediate shipment; In which case you will receive an
email from a customer service representative with the availability/delivery
status of products ordered. Please allow for weekends and holidays when
calculating your ship time, and remember that the day your order is shipped
does not factor into the time in transit.
Selecting an expediting shipping method, One-Day or Two-Day Shipping, does not
necessarily mean your order will arrive in one or two days. Changing your
shipping speed to a faster method will not change the estimated shipping date,
but your estimated delivery date should improve (subject to item availability).
If you have any questions regarding expedited shipping, please contact customer
service. All upgraded shipping charges are non-refundable.
We do not process exchanges. Simply place a new order for the desired product and return qualifying items within 30 days of original invoice date for a full refund. The process will be handled as a Return in accordance with our Returns policy. You do not have to wait for us to receive the original products before placing a new order.
We want you to be completely satisfied with your purchase. Sylvia’s will gladly accept returns within 30 days of invoice date on non-custom products, except where noted.
New, unused products may be returned within thirty (30) days of invoice date and may be subject to a 20% restocking fee. All items must be returned in original, unused/unopened condition, with all original tags, packaging and accessories intact. Custom products are NOT RETURNABLE. Orders for custom products or special orders cannot be cancelled once processed. Any Blister packed products or items that come in hard plastic wrap can only be returned if unopened and in original condition.
Please inspect your products before wearing. We cannot accept returns on used, decorated, washed, or worn products under any circumstances. If a product is soiled, damaged, washed or if any of the tags have been removed, the item will be sent back to the purchaser at the purchaser's expense. To prevent return negating damage, please use care when trying on products for fit. Body creams, heavy perfume, smoke, pet hair, finger nails and jewelry can cause the item to become soiled or damaged and therefore nonreturnable.
Defective products may be replaced at our discretion for no extra charge within 30 days of invoice. Incorrect shipping or unused defective products MUST be reported to us within one (1) week of receipt.
All returns are the responsibility of the customer and should only be made to the address listed on our Return Mailing Label
regardless of shipping origin. Shipments made to any other address or location may cause significant delays in processing your return. Protect yourself by sending packages via insured mail or insured UPS. All refused and unclaimed shipments are subject to a 20% restocking fee in addition to shipping charges. Shipping fees are non-refundable in the event of a Return. In the event that your order was shipped for FREE, but returns were made which dropped your total charge to below the required promotional limit, a shipping fee will be deducted from your refund. Only store credit will be issued for online purchases returned/exchanged at our retail locations, fittings or other events. Unauthorized returns or returns not meeting our returns policy will be refused at customer’s expense.
Sylvia's Swimwear Inc. reserves the right to refuse any excessive and/or bad faith returns.
Click HERE to download and print a Return Mailing Label and Return Packing Slip
Please allow 7-10 days for processing of your return. If a refund is due, you
will be refunded in the same method in which you paid. If a refund check is
due, please be advised it may take up to 30 days to receive your refund. For
credit cards, please allow 1-2 billing cycles for your refund to appear on your
bank statement. In the event that your order was shipped under any promotional
offer, but returns were made which changed your qualification for such offer,
the appropriate fees will be deducted from your refund.
All items will be shipped free of manufacturers defects.
Any manufacturer’s defective item must be reported to us in writing within seven
business days of receipt. Items damaged or lost in transit must be noted with the
carrier by the customer at the time of delivery. Failure to report damages/shortages
of goods to the carrier render damages/shortages the sole responsibility of the customer.
All manufacturer warranties are subject to the manufacturer terms and
conditions. Sylvia’s Swimwear, Inc. makes no other warranties or
representations of any kind whatsoever, expressed or implied, except that of
title, and all implied warranties including any warranty or merchantability and
fitness for a particular purpose are hereby disclaimed. In no event shall
Sylvia's Swimwear be liable for consequential, incidental or special damages.
Manufacturer warranties are serviced directly through the manufacturer by the
customer and Sylvia’s make no express or implied warranty with sale.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING
THIS WEBSITE. All users of this site agree that access to and use of this site
is subject to the following terms and conditions and other applicable law. If
you do not agree to these terms and conditions, please do not use this site.
Sylvia's Swimwear, Inc.
1813 130th Ave NE
Bellevue, WA 98005
Email Sylvia's Swimwear customer service
GoSwim.com is a web site of Sylvia’s Swimwear, Inc.
Sylvia's Swimwear, Inc. owns a copyright on this Web Site as a compilation. You
may not modify the information or materials displayed on or that can be
downloaded from this Web Site in any way or reproduce or publicly display,
perform, or distribute or otherwise use any such information or materials for
any public or commercial purpose. Any unauthorized use of any such information
or materials may violate copyright laws, trademark laws, laws of privacy and
publicity, and other laws and regulations.
The entire Content of this website is copyrighted as a collective work under
U.S. copyright laws by Sylvia's Swimwear, Inc., or by third parties who have
licensed their materials to Sylvia's Swimwear, Inc. and own copyrights in the
selection, coordination, arrangement and enhancement of the Content. The entire
content of this Web Site including all text, graphics, information, content,
images, illustrations, designs, icons, photographs, video clips, and other
materials displayed on or that can be downloaded from this Web Site are
protected by copyright, trademark and other laws and may not be used except as
permitted in these Terms and Conditions or with prior written permission of the
owner of such material.
The Content of this website is intended solely for personal, noncommercial use.
The contents of this website are © 2006, Sylvia's Swimwear, Inc., or their
respective affiliates and suppliers. All rights reserved.
You may download, print and/or store selected portions of the Content, provided
(1) Only use these copies of the Content for your own personal, non–commercial
use for the sole purpose of placing an order or using the Site as a shopping
(2) Do not copy or post the Content on any network computer or broadcast the
Content in any media, and
(3) Do not modify or alter the Content in any way, or delete or change any
copyright or trademark notice.
(4) You may not reproduce (except as noted herein), publish, transmit,
distribute, display, modify, create derivative works from, sell or participate
in any sale of, or exploit in any way, in whole or in part, any of the
Contents, the Site, (or any related software) without the prior written
permission of Sylvia's Swimwear, Inc.
All trade marks, product names, company names logos or other intellectual
property right cited herein unless otherwise noted are the ownership of
Sylvia's Swimwear, Inc. Any other use, including but not limited to the
reproduction, distribution, display or transmission of the content of this site
is strictly prohibited, unless authorized by Sylvia's Swimwear, Inc. No right,
title or interest in any downloaded materials is transferred to you as a result
of any such downloading or copying. Sylvia's Swimwear, Inc. reserves complete
title and full intellectual property rights in any Content you download from
this website. The software and other technology components of this Web Site are
© 2008, Retail Dimensions, RTI, Appliedi or its affiliates and suppliers.
SYLVIA’S SWIMWEAR INC, SYLVIA’S SWIMWEAR, SYLVIA’S, GOSWIM.COM, MY TEAMS, The Northwest's Largest Selection of Swimwear, the Sylvia's
Swimwear name and logo, other graphics, logos, page headers, button
icons, scripts, and service names are trademarks, registered trademarks or
trade dress of Sylvia’s Swimwear, Inc. in the U.S. and/or other countries.
Sylvia’s Swimwear, Inc. trademarks and trade dress may not be used in
connection with any product or service that is not Sylvia’s Swimwear, Inc.’s,
in any manner that is likely to cause confusion among customers or in any
manner that disparages or discredits Sylvia’s Swimwear, Inc. All other
trademarks not owned by Sylvia’s Swimwear, Inc. that appear on this site are
the property of their respective owners, who may or may not be affiliated with,
connected to, or sponsored by Sylvia’s Swimwear, Inc. Trademarks used on this
site may not be used or disseminated in any way without written permission of
Sylvia's Swimwear, Inc. or their respective owners.
If you use this site, you are responsible for maintaining the confidentiality
of your account and password and for restricting access to your computer, and
you agree to accept responsibility for all activities that occur under your
account or password. Sylvia’s Swimwear, Inc. does sell products to children,
but it sells them to adults, who can purchase with a credit card or other
permitted payment method. If you are under 18, you may use this site only with
involvement of a parent or guardian. Sylvia’s Swimwear, Inc. reserves the right
to refuse service, terminate accounts, remove or edit content, or cancel orders
in their sole discretion.
Product colors are displayed as accurately as possible on the site. Due to
differences in monitors, we cannot guarantee that the displayed colors will be
accurate. If you require a specific color match please contact us for samples.
Typographical Errors/Pricing Errors/Stock Errors
We attempt to ensure that information on this website is complete, accurate and
current. However the information on this website may contain typographical
errors or inaccuracies or omissions and may not be complete or current and may
relate to pricing and availability. We therefore reserve the right to correct
any errors, inaccuracies or omissions and to change or update information
including price and availability at any time without prior notice (including
after you have submitted your order). We reserve the right to refuse or cancel
any orders placed for product listed at the incorrect price whether or not the
order has been confirmed and your credit card has been charged. If your credit
card has already been charged for the purchase and your order is cancelled,
Sylvia's Swimwear, Inc. shall issue a credit to your credit card account in the
amount of the incorrect price. Please note that such errors, inaccuracies or
omissions may relate to product description, pricing and availability. While it
is our practice to confirm orders by email, the receipt of an email order
confirmation does not constitute our acceptance of an order or our confirmation
of an offer to sell a product or service. We also reserve the right to limit
quantities (including after you have submitted your order). We also may require
verification of information prior to the acceptance and/or shipment of any
order. If a product offered by Sylvia’s Swimwear, Inc. itself is not as
described, your sole remedy is to return it in unused condition. We apologize
for any inconvenience this may cause you.
All listed prices are FOB Bellevue, WA or point of origin. All prices displayed
are in U.S. dollars. Destination based sales tax is applied in your Shopping
Cart to shipments within the Washington State; Sales tax is not applied to
orders shipped outside of Washington State. Any additional duties, fees or
taxes are the sole responsibility of the purchaser.
Except where noted otherwise, the List Price displayed for products on our
website represents the full retail price listed on the product itself,
suggested by the manufacturer or supplier, or estimated in accordance with
standard industry practice; or the estimated retail value for a comparably
featured item offered elsewhere. The List Price is a comparative price estimate
and may or may not represent the prevailing price in every area on any
All products shipped to a Washington address are subject to local sales tax
unless a current resale/exemption certificate is on file. Shipping charges on
in state sales are taxable.
Risk of Loss
All items purchased from Sylvia’s Swimwear, Inc. are made pursuant to a shipment
contract. This means that the risk of loss and title for such items pass to you
upon our delivery to the carrier.
Warranty Disclaimer and Limitation of Liability
You acknowledge, by your use of the site, that your use of the site is at your
sole risk, and that you assume full responsibility for all costs associated
with all necessary servicing or repairs of any equipment you use in connection
with your use of our site. The information, materials and services provided on
or through this web site are provided "as is" without any warranties of any
kind including warranties of merchantability, fitness for a particular purpose.
Neither Sylvia's Swimwear, Inc. nor any of their respective affiliates warrant
the accuracy or completeness of the information, materials or services provided
on or through this web site or any other web site linked to it. The
information, materials and services provided on or through this web site may be
out of date, and neither Sylvia's Swimwear, Inc., nor any of their respective
affiliates makes any commitment or assumes any duty to update such information,
materials or services.
Sylvia's Swimwear, Inc. assumes no responsibility, nor will be liable, for any
damages to, or any viruses that may infect, your computer, telecommunication
equipment, or other property caused by or arising from your access to, use of
(including negligent or wrongful conduct), or browsing this web site, or your
downloading of any information or materials from this web site. In no event
will Sylvia's Swimwear, Inc., or any of their respective officers, directors,
employees, shareholders, affiliates, agents, successors or assigns, nor any
party involved in the creation, production or transmission of this web site, be
liable to you or anyone else for any indirect, special, punitive, incidental or
consequential damages (including, without limitation, those resulting from lost
profits, lost data or business interruption) arising out of the use, inability
to use, or the results of use of this web site, any web sites linked to this
web site, or the materials, information or services contained on any or all
such web sites, whether based on warranty, contract, tort or any other legal
theory whether or not we are advised of the possibility of such damages in
advance. Applicable law may not allow the limitation of exclusion of liability
or incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
In the event of any problem with this web site or any content, you agree that your
sole remedy is to cease using this web site. In the event of any problem with the products
or services that you have purchased on or through this web site, you agree that your sole
remedy, if any, is from the manufacturer of such products or supplier of such services,
in accordance with such manufacturer's or supplier's warranty, or to seek a return and
refund for such product or services in accordance with the returns and refunds policies
posted on this web site.
By visiting this site you agree that the laws of the state of Washington,
without regard to principles of conflict of laws, will govern these Terms and
Conditions of Use and any dispute of any sort that might arise between you and
Sylvia’s Swimwear, Inc. You further agree that jurisdiction over and venue in
any legal proceeding directly or indirectly arising out of or relating to this
site (including but not limited to the purchase of products) shall be in the
state or federal courts located in King County, Washington.
You agree to indemnify, defend, and hold harmless Sylvia’s Swimwear, Inc., its
officers, directors, employees, agents, licensors and suppliers (collectively
the "Service Providers") from and against all losses, expenses, damages and
costs, including reasonable attorneys' fees, resulting from any violation of
these terms and conditions or any activity related to your account (including
negligent or wrongful conduct) by you or any other person accessing the site
using your internet account.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by
use of obscene or abusive language, is strictly forbidden. Impersonation of
others, including a Sylvia’s Swimwear, Inc. or other licensed employee, host,
or representative, as well as other members or visitors on the site is
prohibited. You may not upload to, distribute, or otherwise publish through the
site any content which is libelous, defamatory, obscene, threatening, invasive
of privacy or publicity rights, abusive, illegal, or otherwise objectionable
which may constitute or encourage a criminal offense, violate the rights of any
party or which may otherwise give rise to liability or violate any law. You may
not upload commercial content on the site or use the site to solicit others to
join or become members of any other commercial online service or other
Sylvia’s Swimwear, Inc. does not and cannot review all communications and
materials posted to or created by users accessing the site, and are not in any
manner responsible for the content of these communications and materials. You
acknowledge that by providing you with the ability to view and distribute
user-generated content on the site, Sylvia’s Swimwear, Inc. is merely acting as
a passive conduit for such distribution and is not undertaking any obligation
or liability relating to any contents or activities on the site. However,
Sylvia’s Swimwear, Inc. reserves the right to block or remove communications or
materials for any reason and at our sole discretion.
Linking to this website
Creating or maintaining any link from another web site to any page on this web
site without our prior written permission is prohibited. Running or displaying
this web site or any information or material displayed on this web site in
frames or through similar means on another web site without our prior written
permission is prohibited. Any permitted links to this web site must comply will
all applicable laws, rule and regulations.
Third Party links
In effort to provide you with increased value, we may include links or content
on our site from third party sites. Please check the privacy policies on these
third party sites prior to providing any information on or to that site. We
cannot assume any responsibility or liability for the content and activities of
these linked sites. Nonetheless, we seek to protect the integrity of our site
and welcome any feedback about these linked sites (including if a specific link
does not work). You acknowledge and agree that Sylvia's Swimwear, Inc. is not
responsible for the availability of such external sites or resources, and does
not endorse and is not responsible or liable for any content, advertising,
products or other materials on or available from such sites or resources. You
further acknowledge and agree that Sylvia's Swimwear, Inc. shall not be
responsible or liable, directly or indirectly, for any damage or loss caused or
alleged to be caused by or in connection with use of or reliance on any such
content, goods or services available on or through any such site or resource.
If you decide to access any other web sites linked to or from this web site,
you do so entirely at your own risk.
Site Policies, Modification and Severability
Please review our other policies posted on this site. These policies also govern
your visit to goswim.com. We reserve the right to make changes to our site,
policies, and these Terms and Conditions of Use at any time. If any of these
conditions shall be deemed invalid, void, or for any reason unenforceable, that
condition shall be deemed severable and shall not affect the validity and
enforceability of any remaining condition.